Our Specialties
We’ll help you build a team of engaged people, who will affect real change, and really move the needle for your company.
We take pride in customizing services that meet our client-specific needs:
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Customer Experience
Customer Service
Inbound and Outbound Call Services
Services
Technical Support
Live-Chat
Email Support
Remote Call Quality Monitoring
Online Reputation Management
Customer Loyalty Programs
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Business Support
Project Management Assistance
Secretarial Duties
Accounting Assistant
Bookkeeping
Data Entry
Human Resource Assistant
Billing
Collections
Procurement
Logistics Management
Recruiting
Document Editing
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Revenue Growth
Cold Calling
Outbound/Inbound Sales
Leads Generation/Qualifying
Leads Processing
Verification of Sales
Appointment Setting
Sales Call Quality Monitoring
Online Reputation Management
Market Research
Market Trend Analysis
Social Media Research
Consumer Surveys
Abandoned Cart Closing
Some of the Industries We Serve
At Spectra, we’ll help you get great people, fast, while significantly lowering your labor costs— we call it the Talent Advantage™.